Contact Us

Checking on Your Order?

Every order goes through a processing period of 2-5 days after it’s placed. If you’re waiting on a tracking number, allow that full window to pass before sending an inquiry. Reaching out sooner won’t speed up the process, as the details simply aren’t available yet.

Need to Switch an Item?

To make any changes to the items in your order, you’ll need to include your order number when you contact us. Without it, we can’t locate your purchase or begin the switch. Just send a message with that information, and we’ll take it from there.

Direct Email Contact

For all other concerns, email us directly at support@eoncend.com.